Significo

Inbound Customer Support Representative | Multiproject Support Agent
  • Deliver exceptional customer support for multiple projects using Salesforce, 3CX, Zoho Toolset, and proprietary CRM solutions, showcasing strong remote work capabilities and adaptability across various shifts.

  • Collaborate effectively with diverse departments to ensure project success and strict adherence to GDPR regulations, leveraging digital communication strategies for seamless remote engagement.

  • Demonstrate expertise in comprehensive documentation practices, including rewriting project documentation, identifying solutions from historical records, and meticulously logging interactions in multiple CRM platforms, while maintaining consistent communication with Zagreb, Croatia offices

Start Date

December 2024

End Date

Ongoing

Work Type

Full-Time

Work Location

Remote